Although appointments are no longer necessary, we do recommend booking one. What the last 2 years have taught us is that we can serve you better and more efficiently if an appointment is booked, thus avoiding crowding and wait times. Thanks in advance for your co-operation.
We are a locally owned family company, guided by the principle of being an integral and active part of the community. We want to let you know we’re thinking about all of you – our people, our customers, our suppliers, and our community – as we work through the effects of the coronavirus (COVID-19). We understand the role we play in the community we serve and will do everything we can to continue our operations in a safe manner. We recognize the heightened concern and are doing everything we can to protect our customers and employees. Our showroom has been professionally cleaned and sanitized. By following the latest trusted science and leading with our hearts, we will get through this together.
Scheduled Installations & In-Home Measures:
If customers have an installation or other in-home measurement scheduled, there should be no interruption in that service as by definitions set out by the Ontario gov’t we are essential construction ,as long as the project commenced as of last April. We've advised all in-home associates, installation crews and service teams to follow everyday preventive actions including washing hands often, disinfecting frequently touched objects, and carrying hand sanitizer and wearing masks.
We’re grateful to you, our valued customer. We are staying in close contact with the Public Health Agency of Canada as this situation changes and will continue to ensure our business practices and other measures for the safety of our customers and associates are consistent with the most up-to-date information.
Stay safe and healthy,